Every Step Of The Way

Set-up
Our unpacking service goes beyond opening boxes — we carefully place each item where it belongs, clear away all packing materials, and leave your space neat, organized, and instantly livable
Neat & Tidy

Settling in
Our expert settling-in service ensures you feel at home right away. From arrangingyour space to handling essentials like Zuku and DStv installations...a smooth transition into your new home
Expert & Reliable

Packing
The packing process is carried out with care and gentleness, ensuring each item is thoughtfully wrapped, cushioned, and placed securely in boxes for safe and stress-free transport.
Gentle & Secure
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Transport
Our transport process is designed for efficiency and responsibility. Every move is carefully planned, with routes optimized to save time and resources, while maintaining strict safety and handling standards.
Efficient & Responsible
OUR SERVICES
Diverse solutions tailored to your every need
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OUR CLIENTS


Frequently Asked Questions - FAQS
Frequently Asked Questions - FAQS
Frequently Asked Questions - FAQS
We offer residential and apartment relocations, office and commercial moves, long-distance and inter-county transport, furniture pick-up and delivery, professional packing and unpacking, supply of packing materials, and secure storage solutions.
The total cost depends on the scope of services requested and is provided in a written quotation. A 50% deposit is required upon booking, and the balance is payable immediately after successful completion of the move.
No, we provide expert packing and unpacking services. However, if you choose to pack your own items, ISA Movers will not be liable for any damages to those items.
Yes. For challenging moves, we may allocate additional crew members or specialized equipment to ensure everything is handled safely and efficiently.
Yes, we provide dismantling and reassembly of household furniture and electronics. TV mounting (Ksh 2,500) and DSTV installation (Ksh 3,000) are available upon request. Specialist services (e.g., plumbing, gas, electrical) must be arranged separately by the client.
Any damage or loss must be reported within 72 hours of move completion. Supporting receipts are required to authenticate the value. Repairs or replacements not handled by ISA Movers must be pre-approved in writing before compensation. Clients are also encouraged to arrange independent insurance for valuable or fragile items.
We encourage clients to arrange their own insurance for valuables or fragile items. However, ISA Movers can assist with arranging insurance cover on request, billed separately.
We strongly advise that clients personally carry valuables such as jewelry, money, laptops, important documents, and sentimental items, as these are excluded from liability.
Yes. We supply quality boxes, wrapping paper, bubble wrap, stretch film, tapes, and more at competitive prices. You can request these when booking your move or visit our online shop
Simply fill the online form and get an estimate or contact us via phone at +254 716 808 844 or email us at info@isamovers.co.ke. After assessing your requirements, we’ll provide a detailed quotation and service agreement.
Yes. We provide secure storage and warehousing services. Charges depend on duration, space required, and conditions, and will be quoted separately.

Get a Quote
Type of move


Home
Office
Type of House
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